Cecelia Stanford complains of getting years of runaround from The Trinidad and Tobago Electricity Corporation (T&TEC) to have electricity connected to her home. She says it's now three years of living in darkness.
"Every time I go to the office, it have to go to Trinidad. When I go again they saying it supposed to be in progress. Now I have a child 16 years old going to Mason Hall. He has to go by neighbours, friends to iron his clothes," Stanford said.
For Stanford, life is a series of daily inconveniences that is proving very burdensome.
"Is me alone , I have to carry my deep freeze somewhere else, to put my burgers and hot dogs in something. My things and them spoiling because the amount of things I have to pack in one packaging. I need help, please I need help," Stanford appealed.
She says her family unit is now threatened, as her children now have resorted to living with friends and relatives to find living comfort.
"I have five children and all of them are scattered because I don't have any lights in my house, and they have to go to school. They have to go Bishop's and Mason Hall. One of them is working security," she said.
Stanford says she has been proactive in attempts to get her problem resolved, but even at her last visit to T&TEC's Scarborough office the only sign of hope she got was a familiar one - she had to sign more documents. She is hoping she does not have to.